Hiller Service means:

• highly qualified service personnel
• fast delivery of spare parts
• First class repair service at our premises
• rotors on loan
• Maintenance contracts

We know how important it is for our customers, who often operate valuable and complex plants, to optimise the mechanical components such that they are absolutely reliable and offer high operational availability. The following "service instruments" enable us to support you in achieving your targets:

Highly qualified service personnel

Our service technicians have a broad knowledge in the fields of mechanics, electronics, PLC programming, hydraulic as well as in process engineering. Therefore our personnel are the most valuable source for supporting and satisfying our customers.

For fast contact with our competent service staff or in order to inform us on your requirements via fax use the following numbers:

• Hotline for technical matters: +49 162 29 14 644
• Service Fax: +49 8741 48-740

Fast delivery of spare parts

We have an extensive stock of original Hiller spare parts in our headquarters in Vilsbiburg as well as in some further branches. This enables us to deliver the required original parts to the customer very fast – often even on the following day.

First class repair service at our premises

For more than 35 years Hiller has gained extensive experience in machine installation as well as in the field of plant engineering. We have invested considerably in machinery, equipment and personnel at our "Hiller Repair Centre" in Vilsbiburg and can therefore offer our customers highest repair quality at very low processing time. We can carry out about 200 extensive centrifuge reconditionings per year.

Rotors on loan

For many of our Hiller standard decanters we have a substantial stock of rotors available in Vilsbiburg. This safeguards an interruption-free operation of our customers’ rotors.

Maintenance contracts

Hiller offers maintenance contracts made to the customers’ specification. Such a maintenance contract optimises the reliability and prolongs the life of your machine considerably. After conclusion of such a contract we generally grant a discount of 10% on all spare and wear parts. Hiller will coordinate the complete time and interval management for you as well as the corresponding entry into the inspection logbook. This leads to highest machine reliability as well as to legal security.

Hiller Service Team 2011

Our Team in Vilsbiburg

Mr. Bernd Ramsauer Service Manager nat./internat., Training management	Tel +49 8741 48-176 ramsauer@hillerzentri.de
Mr. Franz Bauer Spare parts management	Tel +49 8741 48-126 bauer@hillerzentri.de
Mr. Daniel Westenthanner Disposition of service engineers, customer complaints	Tel +49 8741 48-111 daniel.westenthanner@hillerzentri.de
Mr. Manfred Kapser Repair & project management	Tel +49 8741 48-301 kapser@hillerzentri.de
Mr. Florian Hauser Disposition of service engineers, customer complaints	Tel +49 8741 48-399 hauser@hillerzentri.de
Ms. Stefanie Hetzel Service assistant	Tel +49 8741 48-175 hetzel@hillerzentri.de
Ms. Kerstin Schall Training management	Tel +49 8741 48-161 schall@hillerzentri.de
Mr. Andreas Neumeier Service Contract Organisation	Tel +49 8741 48-252 andreas.neumeier@hillerzentri.de
Our Service Offices in Germany (PDF)
Service Office North Mr. Eugen Bengsch Siedlerstr. 18 38642 Goslar	Tel +49 5321 3344-70 Fax +49 5321 3344-71 Mobil +49 162 29 14 612 bengsch@hillerzentri.de
Service Office West Mr. Rainer Hausdorf Im Grund 11 53840 Troisdorf Germany	Tel +49 2241 88128-27 Fax +49 2241 88128-37 Mobil +49 162 29 14 622 hausdorf@hillerzentri.de
Service Office South Mr. Mark Hiller Headquarters Vilsbiburg Schwalbenholzstrasse 2 84137 Vilsbiburg Germany	Tel +49 8741 48-322 Fax +49 8741 48-139 Mobil +49 162 29 14 626 mark@hillerzentri.de
Our Service Offices Europe/Worldwide (PDF)

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